Got some questions?
I’ve got some answers.
Working with me.
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It’s a bit of a “how long is a piece of string” question, but here’s the gist: preparation is everything.
Before we hit the build phase, I’ll make sure we’ve gathered all the assets and nailed down the plan - that’s how I keep things running smooth and snappy.
Changes made mid-build can stretch timelines, so being ready from the start pays off.
As a guide, a basic but fully custom website typically takes around 4–8 weeks from kick-off, depending on the project size.
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Being a small business means I can give you the focus and care you deserve. It’s just me here, so you’ll never feel like just another number in a sea of clients.
I intentionally limit myself to two custom website projects at a time, ensuring you always have my full attention.
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That’d be me! 👋🏼 My name is Kell and I’m the founder and designer here at Kell Green Design.
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I’ve got a short ‘n sweet portfolio available here with some of my fave projects. 😁
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Hmm, depends on how much chocolate you have… Kidding! (Or am I? 🤔)
If you’ve got something in mind that’s not listed on my services page, let me know. I’ll either figure out how I can help or point you in the direction of someone who can.
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Welcome, new friend! 🥰
I’ll send you an email outlining exactly what I need for your project, but in general:
A Service Agreement for you to sign before any work begins
Your project’s payment schedule, including your first invoice
A questionnaire or workbook
A checklist of required assets (or anything that will be useful in creating your website)
Once we’ve got that sorted, we’ll be good to go!
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Once your invoice has been paid in full and the project is completed, it is alllll yours.
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Website-related things.
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I build and host all my client websites on Squarespace. It’s the easiest platform for creating beautiful designs and equally as simple for you to edit whenever updates are required.
Looking ahead, I’m planning to dive deeper into Shopify, Kajabi and WordPress in 2025 - so keep an eye out for those if they better suit your biz!
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Absolutely!
Squarespace takes care of hosting (and don’t forget your first annual plan is included in my project pricing for custom websites). That means you’ll only need to purchase your domain name(s).
I personally recommend VentraIP or CrazyDomains - and if you’d like a hand setting them up, just shout!
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If you’re not able to provide copy or images right away, no worries! Just a heads-up though: I won’t be able to start the website build until I have those from you.
I’m not a copywriter, so I don’t recommend I write the content for you. 😅 But if you’ve got something written, I’m happy to lend a hand with proofreading or offer suggestions!
If visuals are where you’re feeling stuck, I can also guide you on what will work best with your site’s vibe.
And if you’re unsure where to start with either, I can point you to trusted pros for copywriting and photography!
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I sure can! My Website Maintenance services (coming soon 😉) are perfect for ongoing support - each month, I’ll jump online to make sure everything’s still running smoothly and tick off any little updates or fixes you need.
If you’ve got a big chunk of content to add and aren’t looking to do monthly updates, check out the Working Bee option.
But if you’d rather handle things yourself, I’m always here for the occasional “Hey, how do I…?” question - just drop me a line.
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Absolutely - I’ve got a couple of services that’ll work for you.
Check out Working Bee and Website Extensions to see which one suits your needs best.
Payment + Billing.
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Yep, I sure do! 🥳
I know a new website is a big investment, so I offer Payment Plans for custom projects.
Your first invoice acts as a deposit and locks in your spot - it also covers onboarding.
From there, we’ll follow the payment schedule laid out in your service agreement.
Just a heads-up: any additional functionality outside of your project inclusions that requires a subscription needs to be paid before launch.
If you opt for a Payment Plan, website ownership transfers to you once the final balance is paid.
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All my packages are priced upfront - no ticking clocks here! ⏰ Hourly rates only come into play if we’re tackling work outside your project scope.
Your proposal and contract outline the number of revisions included and any costs for extra tweaks.
If you’re after smaller updates instead of a full redesign or new build, my Working Bee service might be just what you need.
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You’ve got two ways to pay for most services:
Pay in full upfront
Payment Plan
Every package requires a deposit when you sign the Service Agreement, no matter which option you choose.
If your website needs features with annual subscriptions, those fees are due before we hit the launch button - gotta make sure everything works as intended!
Complete ownership of your website is all yours once the final payment is made.
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Payments are made via bank deposit - you’ll find all the details clearly laid out on your invoice.
Alright, I hope all your questions are answered! So…
Where can I direct you next?
Ready for a dreamy new website?
Need quick fixes?
I love a good chat.